Service Links & Numbers

Service London (portal link)

Public Service Call Centre ... 519-661-4570


What Type of Issue Are You Reporting?  

  • Snow plowing 
  • Garbage collection and recycling 
  • Road maintenance and construction 
  • Sewers, drainage or basement flooding issues 
  • Parks maintenance and forestry 
  • By-laws enforced by Development & Compliance Services and property standards complaints 
  • Abandoned shopping carts 
  • Potholes, sidewalk repairs and road hazards 
  • Walkways/pathways maintenance 
  • Weeds and grass

service london portal link

Zone F for Waste Reduction & Conservation

  • Recycling & garbage collection days
  • City of London Enviro Depots
  • Yard waste collection
  • 3 container exemption collection
  • outdoor water restriction dates
  • London Cares Curb Hunger Food Drive pick-up
  • Christmas tree collection week

zone F calendar

Crime Report (online)

If there is no suspect information, the following incidents can be reported online:

  • Damage to a vehicle under $5,000 (not related to a motor vehicle collision)
  • Damage to property under $5,000
  • Theft under $5,000
  • Theft from a vehicle under $5,000
  • Lost property under $5,000

You need a valid email address to complete the online report process. 

Once you submit your report the system will provide you with a reference number. 

We will review your submission and email you the official report number.

make a report link


  • Property standards
  • Noise
  • Yard & lot maintenance
  • Tree protection

By-laws link

Road Maintenance

  • Snow removal updates
  • Report a pot hole
  • Lane maintenance
  • Street sweeping
  • Pavement maintenance

road maintenance link

Sewers & Flooding

  • Improving our sewer system
  • Sewage treatment
  • Basement flooding
  • Yard flooding

sewers & flooding link

Backyard Fire Pits

Fire (non-emergency) ... 519-661-2500 X4565

backyard fire pits link


After Hours: 519-661-4965

parking link

London-Middlesex Health Unit

Moving to CitiPlaza


health unit link

London Transit (11 passing routes)


Route 9 (west & east bound)

Woodward Avenue

Downtown Whitehills

Route 17 (west & east bound)

Route 19 (west & east bound)

Route 20 (west & east bound)

Route 33 (west bound only)

Route 91 (west & east bound)

Our Government Representatives


London North Centre - Member of Parliament

Peter Fragiskatos

885 Adelaide Street North

London, ON  N5Y 2M2

Phone: 519-663-9777

website link

London North Centre - Member of Provincial Parliament (MPP)

Terence Kernaghan

400 York St, Unit 105
London, ON    N6B 3N2 

Phone: 519-432-7339

Fax: 519-432-0613

website link

Ward #13 City Councillor

Arielle Kayabaga

300 Dufferin Ave, Suite 314

P.O. Box 5035

London, ON     N6A 4L9

Phone: 519-661-CITY (2489) Ext. 4013             


Contact the Councillors' Office:

Phone: 519-661-5095           

Fax: 519-661-5933

website link